(US) What student protection measures are in place?

Scheduled sessions are booked by school staff and take place in school under staff supervision. Schools can also choose to let students self-launch sessions at home, Monday through Friday, for example as homework.

The same protections apply wherever a session takes place: sessions are audio only, with no video connection. The only visual component is the shared screen, which only ever shows lesson slides created by our academic team. Skye cannot display anything else on the screen.

Every session is recorded and flagged sessions are reviewed under our student protection policy.

We use a highly moderated AI model, which places guardrails around the content that can be covered and how Skye engages with students. Additional guardrails ensure the lesson cannot be moved off the math tutoring content that Skye has been trained to cover.

Just like our tutor community, Skye has been trained to flag anything that could be linked to safeguarding. All sessions are recorded which enables us to review flagged sessions and, where relevant, share recordings with the student's school.

This short video shows you what interacting with Skye looks like for students.

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📞 (929) 298-4593

📧 teacher@thirdspacelearning.com
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